Your Privacy Matters

Who We Are

Why This Privacy Notice Is Important to You

UK Data Protection Law

Throughout this Privacy Notice, references to “UK Data Protection Law” refer primarily to:

• The Data Protection Act 2018
• The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR)
• The UK GDPR (derived from the EU GDPR which came into force on 25 May 2018)

We comply with all applicable legislation in how we collect, process, and protect your data.

Our Ethos

We want this Privacy Notice to be honest, open, and transparent. Your privacy matters deeply to us, and we take every reasonable precaution to ensure compliance with UK Data Protection Law.
You can find out more about your rights from the Information Commissioner’s Office (ICO) at www.ico.org.uk.

We only wish to collect personal information that you choose to provide and that is necessary for legitimate marketing or service purposes. Please read this notice carefully to understand how and why we process your data.

The Types of Personal Information We Collect

We collect three main categories of personal information about you:

• Identifiable Information: Information that identifies you directly, such as your name, address, date of birth, email address, or phone number.
• Anonymous Information: Information that does not identify you personally but groups you into categories (for example, age group, gender, or region).
• Lifestyle Information: Information about your interests, services you are interested in, habits, or household details that helps us understand which products or services may be relevant to you.

Together, these are referred to as “Personal Information.”

How We Collect Your Personal Information

We collect information about you in several ways, including when:

• You register on one of our websites
• You complete one of our lifestyle questionnaires or surveys on our website
• You submit a form for offers, quotes, or comparisons
• You unsubscribe or submit a data enquiry
• We lawfully purchase or license data from other suppliers or “Data Contributors” who confirm you have opted in to share it

When you enter details on our website, data is only transmitted to us once you click Submit. While we use secure servers, no internet transmission is 100% secure, so we cannot be held liable for data lost in transit.

Our Data Contributors warrant that your consent (“opt-in”) is valid and current, and that they are registered with the ICO.

What Information We Collect Information we may collect includes:

• Full name
• Postal address
• Email address
• Telephone number(s)
• Residential status
• Information about your home, utilities, or vehicle
• IP address and browser/device information

What We Use Your Personal Information For

We use your personal data for the following purposes:

• To match you with selected partners who may contact you with relevant offers and promotions
• To help trusted partners improve their own customer databases
• To provide information about the products and services we offer
• To conduct market research and performance analysis
• To process unsubscribe or suppression requests
• To send you newsletters, competitions, and updates
• To respond to enquiries you make
• To build a statistical profile of your interests (using non-sensitive data only)
• To support targeted or tailored advertising and measurement analytics
• To verify demographic or lifestyle information that helps us improve our services

We never profile you on the basis of ethnicity, religion, politics, or health, nor do we make automated decisions that negatively affect your rights.

Lawful Basis for Processing

We rely on two lawful bases for processing your personal information:

• Legitimate Interest: We and our clients have a legitimate interest in processing personal data to provide consumers with relevant marketing and product information. Balancing tests are performed to ensure your rights are protected.
• Consent: Where you have provided clear and unambiguous consent (for example, by ticking an opt-in box), we may contact you via SMS, email, or telephone.

Who We Share Your Data With

Depending on your enquiry, your information may be shared with trusted third-party providers (“Marketing Partners”). We only work with reputable businesses that comply with UK Data Protection Law.

Some clients may operate outside the European Economic Area (EEA). Where this occurs, additional contractual safeguards are applied to ensure your data is adequately protected.

Example Categories of Partners:

• Charity – animal, health, children’s, humanitarian, or environmental charities
• Finance – banks, lenders, credit providers, savings, pensions, PCP or Housing Disrepair  claims, vehicle leasing
• Gambling – lotteries, betting, online casino, bingo, or poker platforms
• General & Lifestyle – property, telecoms, tracing, ID & fraud, education, health & wellbeing, leisure, publications
• Insurance – car, home, travel, life, pet, boiler, or private medical insurance

Marketing Service Partners

We may share your data with our named marketing partners, this is dependent on information you provide, answers to questions on our site or the services you select

Claims & Compensation Partners:

• XFIFTEEN
• Riteway Claims
• Consultation Claims
• ID Tech Solutions
• Premier Legal Assist
• Switched Up

Solar Panel & Renewable providers:

• Renewables: REST – Renewable Energy Services Team
• Project Solar
• Helix Renewables

Utilities & Broadband:

• Octopus Energy
• Utilita
• BT
• Earth Broadband

Marketing & Data:

• Experian
• Choose Leads
• Genesis Data
• Hudson & Clarke
• Clear Data Marketing

These partners may contact you by telephone, SMS, email, or post regarding offers relevant to your enquiry.

Marketing Communications

By submitting your details, you consent to be contacted by OfferVault or our listed partners through:

• Telephone
• SMS
• Email
• Post

You can opt out of marketing at any time (see Section 16 below).

Marketing Consent for SMS and Telephone

When you submit your details through OfferVault.co.uk, you may choose to give explicit consent for marketing contact by telephone and/or SMS.

By ticking the relevant consent box at registration or enquiry, you agree that:

• OfferVault.co.uk and our named or categorised partners (as listed in Section 11 of this Privacy Policy) may contact you by phone or SMS about relevant offers and services.
• This consent is freely given, specific, informed, and unambiguous, in accordance with UK GDPR and PECR.
• You may withdraw your consent at any time by emailing or following the opt-out instructions in any message received.

We maintain clear records of all consent given, including time, date, and form version, to demonstrate compliance.

Profiling and Analytics

We may combine limited third-party information with your own responses to help partners better understand typical customer interests. This process helps ensure that marketing is more relevant to you, but does not involve sensitive personal data or automated decision-making that affects your rights.

Opting Out & Complaints

You have the right to withdraw consent or object to processing at any time.

To opt out:

• Click the unsubscribe link in our emails or messages
• Email with your name, phone, and email
• We aim to process all opt-outs within 48 hours

If you’re unhappy with how we’ve handled your data, please contact us first. If unresolved, you can raise a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Data Retention

We retain your data only as long as necessary to fulfil your enquiry, allow partners reasonable follow-up time, and meet legal and compliance obligations. Data is typically held for up to 24 months unless law requires longer retention.

Cookies & Tracking

OfferVault uses cookies to analyse site usage, improve functionality and user experience, and deliver relevant advertising. You can manage cookies through your browser settings. See our Cookie Policy for details.

Data Security

We apply strong security measures including encrypted servers, secure data storage, limited internal access, and regular policy reviews to prevent misuse or unauthorised disclosure.

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites. Please review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on this page, with the effective date clearly shown.

Contact Us

For data access, correction requests, or any other queries:

Be Claims Ready Ltd
8 Cwrt Ty Mawr, Penarth, Vale of Glamorgan, CF64 3PZ
Company number: 11183295
Email: